Military Identity Theft Protection: A Guide to Financial Security

For service members, Veterans, and their families, protecting against identity theft isn’t just about financial security—it’s about safeguarding your military career and benefits. Whether you’re actively serving, recently transitioned, or a long-time Veteran, staying vigilant about your personal information has never been more important. 

Why Military Families and Veterans Are Prime Targets for Identity Theft 

Military families and Veterans face unique vulnerabilities when it comes to identity theft. Active duty families deal with frequent PCS moves, deployments, and time spent overseas, while Veterans must protect their VA benefits and military retirement accounts. Additionally, the guaranteed government benefits that both active duty members and Veterans receive make them particularly attractive targets for scammers. 

Free Military Credit Monitoring: Tools on The Edge to Protect Your Identity 

The Edge provides essential tools to help service members protect their identity and monitor their credit—all at no cost. Here’s how these resources can help secure your financial future:

1. Free Credit Score Check and Report for Service Members

Regular credit monitoring is your first line of defense against identity theft. Through The Edge, you can: 

  • Access your credit score without impacting your credit 
  • Review your full credit report from major bureaus 
  • Spot suspicious activities or inaccuracies early 
  • Track your credit improvement over time 

Don’t wait for a problem to appear—make credit monitoring a regular part of your financial routine, just like checking your LES or paying bills.

2. Military Scam Protection: Recognizing and Avoiding Online Threats

The Edge offers comprehensive guidance on identifying and avoiding common scams targeting military families. Key warning signs include: 

  • Unsolicited emails requesting personal information 
  • Pressure to act quickly on financial decisions 
  • Requests for unusual payment methods 
  • “Too good to be true” military discounts or offers 

Remember: legitimate organizations won’t ask for sensitive information via email or unsolicited phone calls.

3. Identity Protection Guide for Military Families

The Edge’s “Guide to Getting Started With Identity Protection” walks you through essential steps to secure your personal information: 

Set Up Strong Defense Systems: 

  • Enable two-factor authentication on all accounts 
  • Use unique, complex passwords for each login 
  • Set up transaction alerts on financial accounts 
  • Regularly update software and security settings 

Monitor Your Information: 

  • Check credit reports at least quarterly 
  • Review financial statements monthly 
  • Set up alerts for large purchases 
  • Watch for unauthorized address changes 

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Military Identity Protection: Practical Steps for Service Members 

Beyond using The Edge’s tools, military families can use smart steps to protect themselves, especially when they are shopping online. Try to implement these security measures: 

1. Opt Out of Information Sharing:  

  • Review privacy settings on all accounts 
  • Decline optional data sharing 
  • Remove personal information from public directories

2. Create Strong Password Habits:  

  • Use password managers to generate and store complex passwords 
  • Change passwords regularly, especially after moves 
  • Never use the same password across multiple accounts

3. Set Up Financial Alerts:  

  • Enable notifications for all credit card transactions 
  • Monitor bank accounts for suspicious activity 
  • Use military-specific credit monitoring services

4. Protect Your Devices:  

  • Keep all software updated 
  • Install reputable antivirus protection 
  • Be cautious when using public Wi-Fi networks 

Special Considerations for Veterans 

Veterans face distinct challenges in protecting their identity. VA benefits, military retirement pay, and military medical records require extra layers of security. Veterans should: 

  • Regularly monitor their VA benefit statements 
  • Protect their VA login credentials and DD-214 
  • Watch for scams specifically targeting Veterans’ benefits 
  • Monitor military retirement accounts 
  • Keep VA medical records secure 

The Edge provides identity theft and credit monitoring resources for Veterans transitioning from active duty and those who have been out of service for years. These tools can help Veterans protect both their military benefits and civilian financial accounts. 

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Identity Theft Response Guide for Military Personnel 

If you suspect your identity has been stolen, the first step is to remain calm while acting swiftly. Begin by contacting your bank and credit card companies to report the suspected fraud and secure your accounts. For Veterans, it’s crucial to also contact the VA to protect your benefits. Next, place a fraud alert on your credit reports to prevent further unauthorized accounts from being opened in your name. It’s essential to file a report with the Federal Trade Commission, which will help create an official record of the theft and assist in your recovery process. If you hold a security clearance or work as a government contractor, don’t hesitate to notify your supervisor about the situation—being proactive and transparent about identity theft is viewed much more favorably than waiting until it becomes a larger issue. 

PCS and Deployment: Maintaining Identity Security During Military Transitions 

The constant transitions of military life create unique challenges for maintaining financial security. When executing a PCS move, ensure you update your contact information promptly with all financial institutions and credit bureaus to prevent important notifications from going astray. Take time during moves to evaluate and close any unused accounts that could become vulnerable entry points for identity thieves. During PCS moves, maintain extra vigilance over critical documents containing personal information, and consider using a secure document storage system. Even during deployments, maintain regular credit monitoring—consider designating a trusted family member or friend to help monitor your accounts if you’ll have limited access. These steps, while simple, can significantly reduce your vulnerability during periods of transition. 

Take Action Today 

Don’t wait for a security breach to start protecting your identity. Whether you’re active duty, a transitioning service member, or a Veteran, The Edge provides free resources to help secure your financial future. Visit The Edge today to access your free credit report, learn about the latest scams, and get started with the identity protection guide. These tools are provided at no cost to help all members of our military community maintain their financial security. 

Remember: protecting your identity isn’t just about preventing financial loss—it’s about maintaining your military career, Veterans benefits, security clearance, and peace of mind. Make identity protection a priority in your financial readiness plan, just as you maintain readiness in other areas of military life. 

Start your protection plan today by signing up for The Edge and accessing these free resources. If you have already activated your free membership, you can log in to The Edge here. Your financial security is too important to leave to chance. 

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About Our Partnership with TowneBank Mortgage

At GoVA, we’re proud to partner with a lender that delivers peace of mind to those who have served and continue to serve our county. Together, GoVA and TowneBank Mortgage are committed to helping our military service members achieve their dreams of homeownership, as well as providing them with valuable resources along the way. As experienced lenders, TowneBank Mortgage understands the need for a quick and easy mortgage process, especially during life’s transitional moments. Headquartered in Norfolk, just miles from the world’s largest naval base, TowneBank Mortgage has had the honor of helping thousands of military families through their VA loan offerings. Their team is knowledgeable about VA products and the local market, and in-house operations allow them to respond to questions and concerns in a timely manner. Together, we can get you to closing in 30 days or less. Trust TowneBank Mortgage and GoVA loans to get you home.

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